[Answer ID: 13663]

How to get started initial settings for the CloudStation?

Created 10/13/2011 01:38  |   Updated 09/04/2013 03:43

Setup

Please install the CloudStation by the web browser of PC or SmartPhone.
It is required to connect to the internet for introducing the CloudStation.

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Initial Setup

  1. Go to http://cloudstation.pogoplug.com from your Smartphone or computer web browser, and tap (or click) [Set Up Your CloudStation].

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  2. Select a product series which you have.
    • CloudStation - CS-X Series
    • CloudStation Duo - CS-WX/R1 Series
    • CloudStation Pro Duo - CS-WV/R1 Series

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  3. Connect the CloudStation to your wireless LAN access point or router.

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  4. Connect the AC adapter to the CloudStation, plug the adapter into a power outlet, then position the switch to On to turn on the CloudStation. Once blue power LED in front of the CloudStation stops flashing and remains lit, tap (or click) [Next].

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    * It will take 5 mins to boot the product.
    * If the Power LED does not flash blue, please check the outlet connection.

    If you have CS-X Series, please go to Step 6.

  5. The CloudStation automatically confirms the connection to the Internet.
    If the INFO/ERROR LED is off, tap (or click) [Next].

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    * If the INFO/ERROR LED is flashing amber, it is supported that the CloudStation can not communicate with the cloud server. Check the following items.

    • Check the switch in back of the product. If it is in Auto, please switch it to On, and wait until the Power LED starts flashing blue.
    • Make sure that the CloudStation is connected to the internet router with LAN cable.
    • Make sure that the router is POWER ON.
    • Make sure that the DHCP feature of the router is enabled.
    • Make sure that the firewall is not blocking the UDP.

  6. The CloudStation automatically searches for devices on the network.

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    Using 3G network or CloudStation was not found…

    If you are using your smartphone's 3G network to set up, or if the CloudStation cannot perform the search automatically, a screen will appear as indicates.
    Then enter your CloudStation's device ID number (found on the bottom of the CloudStation), then tap (or click) [Next].

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  7. Enter your email address and the password you intend to use to login.
    Then place check mark to indicate you agree with the terms and conditions, then tap (or click) [Finish].
    * Your password is required each time you log in with a device.
       Be sure to write it down on a piece of paper or otherwise record it separately for safekeeping.

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    A verification email will be sent to the address you entered.
    Tap (or click) the link shown in the email. Your CloudStation setup is done.
    * If your email client is set not to display HTML email, the email sent will have the same content, but in plain text format.

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    The web browser will launch and display the CloudStation web page.
    If you are using a computer, you can upload files from this point.
    Store your exclusive library to the CloudStation and enjoy access to it from the device of your choice.

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